1. Introduction

Les Bonbons welcomes you! These terms and conditions will help you effectively explore our website and purchase the premium Bonbons. So, get started with learning all the conditions and go back to search for your favourite mouth-watering Bonbons immediately for the delightful bites on your plate.

2. Products and Services

At Les Bonbons we offer various products ranging from our tasting boxes to royal gift assorted chocolates. Being a premier speciality chocolate company, we keep experimenting and creating new and delicious Bonbons with complete descriptions. Even for the “Our Bonbons” section, we create captivating stories and tasting notes to enhance your experience from buying our products digitally to eating them in reality.

3. Orders and Payment

We make the order process simple for you. Simply add the products to your cart that you want to buy from our website. One thing you need to remember is to add all your details accurately while making the order. You can also add an order note for us for your specific requirements. The taxes and shipping will be calculated at the Checkout step. Regarding payments, you can use trusted modes like American Express and Mastercard. Our website is completely secure for all the payments, so no worries!

4. Shipping and Delivery

We offer shipping options for different locations in Dubai, UAE. The time and cost of the shipping and delivery will rely on your area and the choice of your shipping method. Our partners work to deliver your order on the expected date. However, there can be slight delays for some locations according to different conditions while the product is on the way to reach your destination.

5. Returns and Refunds

Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged. If you receive a defective or damaged product, please contact us within 7 days of receipt for a replacement or refund.

6. Intellectual Property

We take pride in safeguarding our unique creations. All recipes, designs, and packaging related to our handcrafted Bonbons are not allowed to be copied. We have the integration of innovative approaches to chocolate-making and unique flavour combinations. It is our intellectual property and cannot be copied or reproduced without permission.

7. Privacy Policy

At Les Bonbons, we value your privacy. We only collect the necessary information to process your orders and improve your experience with us. All your added details including contact details and payment information will be kept confidential. We do not share your information with any third parties except for the essential service providers involved in delivering your orders. While buying our products and services, you agree to our privacy practices.

8. Limitation of Liability

Les Bonbons takes complete care in preparing all the chocolate Bonbons. However, we are not responsible for any direct, indirect, incidental, or consequential harm after the use of the Bonbons. We request our customers to check all the ingredients. Ensure that you are not allergic to any of it. Our liability is limited to the purchase price of the product. By purchasing our products, customers agree to this limitation of liability policy.

9. Changes to Terms

With time, we keep our terms and conditions updated. The changes may affect the order processing, shipping policies, and return procedures for our bonbon confections in Dubai. Please review the updated terms carefully before buying the products to ensure that you understand the new policies. Besides, we are open to listening to all your queries for continued support.

10. Governing Law

This agreement shall be governed by the laws of the UAE. If any dispute arises from or related to the production, sale, or distribution of our bonbon confections shall be subjected to the governing regulations of Dubai, UAE.

11. Contact Information

If you have any queries regarding our terms and conditions, please feel free to contact us at the following contact details:

LES BONBONS
Les Dix Bonbons chocolate trading LLC, Regal tower, Business bay, Dubai, UAE
info@lesdixbonbons.com
+971-527616512